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Tenant Rights Hub

Know your rights as a renter in England. Plain English guides covering repairs, deposits, evictions, and the new Renters' Rights Act 2025 — written for tenants, not lawyers.

Quick answers to common questions

The most common questions tenants ask — answered simply.

How long does my landlord have to return my deposit?

Within 10 days of agreeing the final amount. If they don't, you can claim up to 3x the deposit value through the deposit protection scheme.

Full deposit guide →

My landlord won't fix the heating — what can I do?

Put the request in writing (email or text) so there's a record. If they still don't act, you can contact your local council's environmental health team.

Full repairs guide →

Can my landlord evict me without reason?

Section 21 "no-fault" evictions are being abolished under the Renters' Rights Act 2025. Until the commencement date in 2026, they're still technically legal but must follow strict rules.

Full eviction guide →

There's mould in my flat — is my landlord responsible?

In most cases, yes. Since December 2022, landlords must investigate and fix damp and mould within 14 days of being told about it.

Full mould guide →

My landlord wants to raise my rent — do I have to pay?

Not necessarily. Rent increases must follow specific rules depending on your tenancy type. You have the right to challenge increases through a First-tier Tribunal.

Full rent increase guide →

How do I document issues with my landlord?

Always put requests in writing (email creates a dated paper trail). Take photos with timestamps, and log every issue on Rented & Rated to create a public record.

Log an issue →

Had issues with your landlord?

Log your maintenance issues to create a timestamped record — and review your landlord to help other tenants.

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